Policies and Terms

RETURNS/EXCHANGES

We strive to provide you with an experience that will make you a repeat customer! If you are not satisfied with a wax melt we understand! You may ship the unbroken, unused wax melt back to us at your expense within 7 days of delivery of item/items. PLEASE notify us via email at hollysdazzlingdesigns@gmail.com before returning! Once the item/items are received in the same condition as shipped, we will offer a credit for the purchase price to be redeemed on your future order. Please understand that used/broken wax melts will NOT be eligible for a return. Shipping is non refundable. 

SHIPPING

All items listed on the website are in stock unless otherwise noted.  We generally ship items within 2-4 business days upon cleared payment. If there is a delay on shipping an item(s) we will contact you by the information you provided at the time of order/payment.   All orders placed on Saturday or Sunday will be shipped the following Monday.  Holly's Dazzling Designs shall not be held responsible for packages that are damaged, lost or stolen.  Due to the sensitive nature of the wax melts we are also not held responsible for wax melts that have 'melted' or 'leaked' during shipping or due to being left outside during the heat.  We only ship within the United States.  PLEASE make sure your order is complete before submitting it.  Once submitted changes can not be made. Be sure your address is correct before submitting. Holly's Dazzling Designs reserves the right to cancel an order.

CAUTION

Wax melts may only be used in the top portion of a wax melt warmer.  Follow the manufacturer's instructions for your warmer.  Do NOT place wax directly on furniture, clothing or other surfaces.  Wax melts contain dye and fragrance oils that my cause damage to those surfaces.  Holly's Dazzling Designs shall not be held liable for personal injury or damage to property.  Keep out of reach of pets and children. Not edible.

TERMS AND CONDITIONS AGREEMENT

 Last Revision:  9/20/2017


Please read our terms and conditions carefully. By using this website or ordering our products from this website you agree to be bound by all of the terms and conditions of this agreement.            

 

This Terms and Conditions Agreement governs your use of this website www.hollysdazzlingdesigns.com of Holly’s Dazzling Designs that offer wax melts for purchase. This agreement includes, and incorporates by this reference, the policies and guidelines referenced below.

                                                                                                                                                                                                    

Holly’s Dazzling Designs reserves the right to change or revise the terms and conditions of this agreement at any time by posting any changes or revisions that have been made by indicating on the top of this agreement by the date it was last revised. The changed or revised agreement will be effective immediately after it is posted on this website. Your use of this website following the posting of any such changes or revision to this agreement will constitute your acceptance of any such change or revisions.

                                                                                                                                                                                                    

Holly’s Dazzling Designs encourages you to review this agreement whenever you visit this website to make sure that you understand the terms and conditions governing the use of the website. If you do not agree to this agreement and terms please immediately terminate your use of this website.

                                                                                                                                                                                                     

Payment Terms: All orders must include a method of payment by a credit card or paypal payment immediately upon ordering along with shipping address, and contact information from the buyer such as a valid email address and phone number.

                                                                                                                                                                                                    

Shipment of Orders: United States Shipping Only All orders will be shipped in a timely manner. If there is a delay in shipping you will be notified by the contact information provided at the time of purchase/payment.  All back orders or special orders will be shipped as soon as possible after order is completely filled. All shipping costs are paid by the customer unless otherwise stated by “Free Shipping” at the time of the sale. ANY ORDERS SUBMITTED WITHOUT COMPLETE INFORMATION WILL NOT BE PROCESSED. 

                                                                                                                                                                                                     

ALL PRODUCTS produced by Holly’s Dazzling Designs will be shipped with as much padding as possible to reduce damage of our products during the shipping process. Holly’s Dazzling Designs will not be held responsible for any damage from the shipping process. Example: Exposure to heat resulting in the melting of the product, or damage to container from careless shipping and handling by carrier.

                                                                                                                                                                                                     

Freight Charges: United States Shipping Only

                                                                                                                                                                                                      

Freight charges are based on type of carrier, weight, and location of buyers shipping address, prices may vary depending on the weight and distance of shipping of each product.

                                                                                                                                                                                                      

Claims and Returns:

                                                                                                                                                                                                      

The buyer will be held responsible for all freight costs (unless otherwise stated with “Free Shipping” at the time of purchase).  All shipping of our products will be insured up to $50.00 to cover any possible damage during the shipping process.

                                                                                                                                                                                                      

Freight and Ground Delivery: 

                                                                                                                                                                                                     

The buyer or the buyer’s receiving agent MUST INSPECT EACH ITEM UPON DELIVERY. Any damages must be clearly noted and reported to our company email (hollysdazzlingdesigns@gmail.com) within 48 hours of receipt. If damages are not noted and reported at the time of delivery, we have no recourse with our delivery/carriers, and no claims will be honored.                                                                                                                                                                                                   

WE RESERVE THE RIGHT TO REFUSE THE ACCEPTANCE OF THE CLAIM IF NOT NOTIFIED WITHIN 48 HOUR TIME FRAME. PLEASE PROVIDE PICTURES OF DAMAGED PRODUCT.                                                                                                                                                                                                      

All items carry acceptable finishing variations due to the handcrafted nature of our products. Holly’s Dazzling Designs reserves the right to change/modify/discontinue any of our  product(s) without notice including pricing. Color of any wax product does not affect or reflect the fragrance. The colors are subject to change.                                                                                                                                                                                                      

HOLLY’S DAZZLING DESIGNS RESERVES THE RIGHT TO TERMINATE ANY ACCOUNT OR CANCEL  ANY ORDER THAT VIOLATES THE TERMS AND CONDITIONS AND/OR ANY FEDERAL OR STATE LAW. WE WILL REPORT ANY CYBERSECURITY THREAT TO LOCAL AND FEDERAL AUTHORITIES IMMEDIATELY AND SEEK PROSECUTION TO THE FULLEST EXTENT OF THE LAW.

 

COPYRIGHT

Copyright © 2017 Holly's Dazzling Designs -  All rights reserved.